So you've constructed a big beautiful email, clicked Recipients, chosen your desired list, and then clicked "Send & Track." But there's one problem: It doesn't seem like your email is sending! What to do?
- In the vast majority of instances, when your email isn't sending properly, it's because the "Look & Feel" was never saved prior to the user clicking "Recipients." If your email isn't sending, go back and check out the "Look & Feel." If it's empty, you've found your problem.
- Also, in rare instances, the queue might be backed up. If this happens, just give the email a little while send, and it will likely go through just fine. If your email has still not sent after an hour, shoot us an email @ email@example.com or send us a message using the little blue & white speech bubble in the bottom right corner of your screen, and we'll do our best to diagnose the issue!